--- title: Next Generation Leadership Blog | organizational culture (2) description: organizational culture | At DJA, we are committed to help our clients become the best and most inclusive versions of themselves. We want to help you change the world. (2) --- [![NEW DJA logo](https://blog.deettajones.com/hs-fs/hubfs/f098b2db-9a1e-4efb-9509-53fa66205bbb%20(4).png?width=200&height=42&name=f098b2db-9a1e-4efb-9509-53fa66205bbb%20(4).png "NEW DJA logo")](https://deettajones.com/) - About - [About DeEtta Jones](https://www.deettajones.com/about-deetta-jones) - [Meet the Team](https://www.deettajones.com/deetta-jones-dei-team) - [Privacy Policy](https://www.deettajones.com/privacy) - Solutions - [Calendar](https://www.deettajones.com/upcoming-training-development-programs#course_calender) - [CultureRoad®](https://cultureroad.com/) - [Speaking](https://www.deettajones.com/deetta-jones-speaker) - Resources - [Blog](https://blog.deettajones.com) - [CultureRoad® Podcast](https://podcast.cultureroad.com/) - [Resource Hub](https://www.deettajones.com/resource-hub) - [Contact](https://info.deettajones.com/contact) - [Login](https://learn.cultureroad.com/#/login) # Next Generation Leadership ## [Why We Become](https://blog.deettajones.com/why-we-become) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [transformation](https://blog.deettajones.com/tag/transformation), [Culture](https://blog.deettajones.com/tag/culture), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![Why We Become](https://blog.deettajones.com/hubfs/pexels-anderson-wei-2151965849-34152346.jpg)](https://blog.deettajones.com/why-we-become) We love a butterfly. We rarely think about the cocoon. [Continue Reading \>\>](https://blog.deettajones.com/why-we-become) ## [The Job Nobody Taught Them](https://blog.deettajones.com/the-job-nobody-taught-them) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![The Job Nobody Taught Them](https://blog.deettajones.com/hubfs/pexels-olly-3772511.jpg)](https://blog.deettajones.com/the-job-nobody-taught-them) We have a phrase for what happens to managers, and I've come to think the phrase is a small act of dishonesty. We call it a skills gap. I want to take it apart, because naming it correctly changes what we do about it. Start with how someone becomes a manager. Almost always, it's a reward for being excellent at the work. The strongest clinician. The most reliable analyst. The person the whole... [Continue Reading \>\>](https://blog.deettajones.com/the-job-nobody-taught-them) ## [Organizations Have Capacity. People Have Capacity. They're Not the Same Thing.](https://blog.deettajones.com/organizations-have-capacity.-people-have-capacity.-theyre-not-the-same-thing) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![Organizations Have Capacity. People Have Capacity. They're Not the Same Thing.](https://blog.deettajones.com/hubfs/pexels-rafael-santos-216811467-11970620.jpg)](https://blog.deettajones.com/organizations-have-capacity.-people-have-capacity.-theyre-not-the-same-thing) One of the most common mistakes I see organizations make is assuming that every problem lives in people. [Continue Reading \>\>](https://blog.deettajones.com/organizations-have-capacity.-people-have-capacity.-theyre-not-the-same-thing) ## [We Talk About Performance. We Should Be Talking About Capacity.](https://blog.deettajones.com/we-talk-about-performance.-we-should-be-talking-about-capacity) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![We Talk About Performance. We Should Be Talking About Capacity.](https://blog.deettajones.com/hubfs/pexels-cottonbro-9656769.jpg)](https://blog.deettajones.com/we-talk-about-performance.-we-should-be-talking-about-capacity) For a long time, I thought I was in the leadership business. Or maybe the culture business. And then, as organizations started navigating more and more disruption, I decided I was probably in the change business. I've come to think those were never actually the thing. They were the visible expression of something underneath — something I couldn't quite name for years, and have only recently... [Continue Reading \>\>](https://blog.deettajones.com/we-talk-about-performance.-we-should-be-talking-about-capacity) ## [The Question Underneath the Question](https://blog.deettajones.com/the-question-underneath-the-question) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming), [communication](https://blog.deettajones.com/tag/communication) [![The Question Underneath the Question](https://blog.deettajones.com/hubfs/pexels-ron-lach-10677964.jpg)](https://blog.deettajones.com/the-question-underneath-the-question) This week I've been thinking about what people are really asking for when they ask for more communication. Every engagement survey says some version of the same thing. We want more transparency. More communication. More trust. We want to feel engaged. Leaders read those results and do the reasonable thing — they add. Another all-hands. A monthly update. A new channel. More words, sent more often,... [Continue Reading \>\>](https://blog.deettajones.com/the-question-underneath-the-question) ## [The Difference Between Information and Orientation](https://blog.deettajones.com/the-difference-between-information-and-orientation) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming), [communication](https://blog.deettajones.com/tag/communication) [![The Difference Between Information and Orientation](https://blog.deettajones.com/hubfs/pexels-timmossholder-34968180.jpg)](https://blog.deettajones.com/the-difference-between-information-and-orientation) I was in a room a few months ago with a leadership team that had done everything right. They had dashboards. They had a real strategic plan — a good one. Quarterly OKRs. An engagement survey with an 80-something percent response rate. A data team that could pull any number you asked for in about four minutes. And when I asked them one simple question — "Where is this organization right now?" — I... [Continue Reading \>\>](https://blog.deettajones.com/the-difference-between-information-and-orientation) ## [Why Employees Experience Managers More Than Organizations](https://blog.deettajones.com/why-employees-experience-managers-more-than-organizations) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [ChangeManagement](https://blog.deettajones.com/tag/changemanagement), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![Why Employees Experience Managers More Than Organizations](https://blog.deettajones.com/hubfs/pexels-silverkblack-23496577.jpg)](https://blog.deettajones.com/why-employees-experience-managers-more-than-organizations) One of the most profound realities of organizational life is this: Employees don't actually experience "the organization." They experience their manager. A strategic plan is finalized and announced.The organizational values are on the website for everyone to see. The email from the executive is delivered to all-staff. And yet, depending on who someone's manager is, the experience can be... [Continue Reading \>\>](https://blog.deettajones.com/why-employees-experience-managers-more-than-organizations) ## [Through the Challenging Parts of Your Journey](https://blog.deettajones.com/through-the-challenging-parts-of-your-journey) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [ChangeManagement](https://blog.deettajones.com/tag/changemanagement), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![Through the Challenging Parts of Your Journey](https://blog.deettajones.com/hubfs/pexels-ian-panelo-3660637.jpg)](https://blog.deettajones.com/through-the-challenging-parts-of-your-journey) I’ve been at a lot of “family and friends” events lately. Sometimes the family and friends are family of friends, people I don’t even know and have no context for knowing. Of course, I have to make small talk. That’s what we do, isn’t it? [Continue Reading \>\>](https://blog.deettajones.com/through-the-challenging-parts-of-your-journey) ## [What Happens When the Work Outgrows the Organization?](https://blog.deettajones.com/what-happens-when-the-work-outgrows-the-organization) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [ChangeManagement](https://blog.deettajones.com/tag/changemanagement), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance), [Organizational Capacity](https://blog.deettajones.com/tag/organizational-capacity), [Becoming](https://blog.deettajones.com/tag/becoming) [![What Happens When the Work Outgrows the Organization?](https://blog.deettajones.com/hubfs/pexels-nadezhda-moryak-9162060.jpg)](https://blog.deettajones.com/what-happens-when-the-work-outgrows-the-organization) For years, conversations about organizational effectiveness have focused on familiar questions: How do we improve collaboration? How do we make better decisions? How do we become more efficient? How do we reduce duplication of effort? Those are important questions. But increasingly, I think they are secondary questions. The real insight is not that organizational effectiveness... [Continue Reading \>\>](https://blog.deettajones.com/what-happens-when-the-work-outgrows-the-organization) ## [Kind and Firm Management](https://blog.deettajones.com/kind-and-firm-management) [organizational culture](https://blog.deettajones.com/tag/organizational-culture), [leadership communication](https://blog.deettajones.com/tag/leadership-communication), [Culture](https://blog.deettajones.com/tag/culture), [ChangeManagement](https://blog.deettajones.com/tag/changemanagement), [Building Trust](https://blog.deettajones.com/tag/building-trust), [Human-Centered Performance](https://blog.deettajones.com/tag/human-centered-performance) [![Kind and Firm Management](https://blog.deettajones.com/hubfs/pexels-anna-nekrashevich-7550887.jpg)](https://blog.deettajones.com/kind-and-firm-management) “I took a management skills workshop that you led 15 years. It changed the trajectory of my career. My biggest take away was that management doesn’t have to be scary or intimidating, and that as a manager, I’m not being mean by sometimes having the tough conversations. You have this ‘kind but firm’ approach that really stuck with me.” This was the beginning of a conversation last week; a dean... [Continue Reading \>\>](https://blog.deettajones.com/kind-and-firm-management) [1](https://blog.deettajones.com) [2](https://blog.deettajones.com/tag/organizational-culture/page/2) [3](https://blog.deettajones.com/tag/organizational-culture/page/3) [4](https://blog.deettajones.com/tag/organizational-culture/page/4) [5](https://blog.deettajones.com/tag/organizational-culture/page/5) #### Subscribe to the Blog #### About Us DeEtta Jones & Associates (DJA) guides leaders and organizations on a journey that builds capacity, strengthens innovation, and increases organizational performance by creating a more equitable, diverse, and inclusive environment. [![Learn More About DeEtta Jones & Associates](https://no-cache.hubspot.com/cta/default/3781544/f2180fee-24f9-41d7-9971-fa4a560c783b.png)](https://cta-redirect.hubspot.com/cta/redirect/3781544/f2180fee-24f9-41d7-9971-fa4a560c783b) Recent Posts [Management: Some things Have Changed. A Lot Haven't.](https://blog.deettajones.com/management-some-things-have-changed.-a-lot-havent) [Sometimes Its the Person. Sometimes It's the Conditions.](https://blog.deettajones.com/sometimes-its-the-person.-sometimes-its-the-conditions) [What Really Influences Your Boss?](https://blog.deettajones.com/what-really-influences-your-boss) [How to Stop Doing Something](https://blog.deettajones.com/how-to-stop-doing-something) [The Moment You Meant One Thing and They Heard Another](https://blog.deettajones.com/the-moment-you-meant-one-thing-and-they-heard-another) Categories - [All Categories](https://blog.deettajones.com) - [leadership](https://blog.deettajones.com/tag/leadership) - [organizational culture](https://blog.deettajones.com/tag/organizational-culture) - [Culture](https://blog.deettajones.com/tag/culture) - [leadership communication](https://blog.deettajones.com/tag/leadership-communication) - [inclusive leadership](https://blog.deettajones.com/tag/inclusive-leadership) - [DEI](https://blog.deettajones.com/tag/dei) Follow Us Online © 2022 DeEtta Jones and Associates - [Terms](https://courses.deettajones.com/pages/terms) - [Privacy](https://courses.deettajones.com/pages/privacy)