Next Generation Leadership

Resilience is a word we’ve all heard a thousand times. It’s celebrated in leadership books, motivational speeches, and even corporate slogans: Bounce back. Power through. Keep going. At its core, resilience means the capacity to recover quickly from difficulty. It’s the ability to get knocked down and stand back up again.

—and how The Inclusive Manager’s Toolkit and CultureRoad Close the Gap In today’s volatile workplace, traditional leadership playbooks don’t work. Here’s why managers need a new model—and how ongoing support ensures lasting impact. Engagement, culture, and leadership aren’t just aspirational ideas—they’re measurable drivers of organizational success. Consider this:

We are living in a paradoxical moment. Never before have we had such extraordinary access to knowledge, technology, and global networks—yet many leaders describe their daily reality as one of chaos. Economic volatility, social fragmentation, climate disruption, and rapid advances in AI are reshaping how we live and work. For leaders, the question is no longer if we will face uncertainty, but how...

Accountability. It’s a word managers often use, but few feel confident about executing well. Leaders are asked to “hold people accountable,” but what does that actually mean—and why is it so critical to organizational success?

It’s a common leadership pitfall: a decision is made with the best of intentions—sound reasoning, thoughtful input, even a hopeful eye toward progress. But when it’s rolled out? Resistance. Confusion. Distrust. The backlash can feel disproportionate to the substance of the decision itself.

There is a moment—sometimes it stretches for days, weeks, even months—when we find ourselves not quite where we were, and not yet where we’re going. A moment in between. That’s where I am right now. Not at the beginning. Not at the end. Just… here.

Certainty is the quality of being reliably true, fixed, or guaranteed.

Let’s start here: an opinion is easy. A point of view is earned.

The Power of Intentional Practice for Leaders I first heard the phrase many years ago when I began taking Pilates: “Shoulders away from your ears, DeEtta.” All these years later, I still get that gentle prompt from my instructors. It seems so small. But every time I hear it, I’m reminded of how many things we do automatically—unnoticed and untended—that become deeply embedded patterns.

Years ago, I spent five days at the University of California, Berkeley, immersed in scenario analysis. I had been a strategist for a long time, and while I saw the value in strategic planning, I also knew its limits. Traditional strategic planning often assumes we can predict the future, then align our resources and goals accordingly. But the world doesn't work that way. Still, humans need...